Category: Uncategorized
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INCENTIVES

In-Store Designer Incentives The following collections qualify for in-store incentives: • Bespoke• Bespoke Luxe• Sposa Mia Couture Collection• Emma Penelope• Foreverly Incentive Structure All sales and special orders from the designers listed above qualify for a $50 incentive per gown. Tracking & Submission To receive credit, an incentive task must be submitted to Jackie within the same month of…
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Standard Operating Procedure: In Store Inspections (accessories)

In Store Inspections (accessories) Purpose: To establish guidelines for in store inspections of client’s accessories. All Sposa Mia Couture employees are responsible for following this SOP. Procedure: Upon receiving a task type “Received, Please inspect” The assigned stylist is responsible for inspecting the accessories described in the notes. These accessories will be located in the…
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Standard Operating Procedure: Steaming Veils

Purpose: To establish guidelines for proper care and steaming of client veils and inventory veils. All Sposa Mia employees are responsible for following this SOP. If any issues arise during this procedure, report it to your immediate supervisor. Procedure: Long veils for First Looks Long veils for Steaming Package pick up For Short Veils for…
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Sale PRE-CALL

Prior to the sale all stylists must do pre-calls to all their assigned brides. During this pre-call you must touch base and hit the following points. It’s important for every bride to understand how the sale appointment will work and how preselecting the dresses will help her maximize her time. Are clients restricted to only…
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Royal Veils…

Please use the image above as a reference. This is how our longest veils should be hanged.
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“ON HOLD” Procedure

Here you’ll find the procedure for orders that are placed “On Hold” Please make sure you have a copy of this in your binder for your reference.
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Summer Luxe Sale

July 18th, 19th Work hours Friday 10:30am-7pm* Saturday 8:50am-6pm* We’re all scheduled to work the 15th, 16th, 17th, 18th, 19th *or until your last customer leaves During our Summer Luxe Sale event our appointments will be 60mins. Dresses will start at $799, some at 20% others at 50%! Similar to last year, we will have…
